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Privacy Policy

Effective Date: 08/25/2025
Last Updated: 08/25/2025

1. Introduction

C² Insights Inc. ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.c2insights.ai and engage with our services.

This policy applies to information collected through:

  • Our website
  • Our booking system (Cal.com)
  • Email communications
  • Consultation calls

2. Data Controller

C² Insights LLC

c/o Oilchat LLC

3139 W Holcombe Blvd #A1

Houston Texas, 77025

USA

[email protected]

Note: We process EU personal data only occasionally as part of limited business activities; therefore, no EU representative is appointed pursuant to Article 27(2) of the GDPR exemption.

3. Information We Collect

Data Storage Location

For EU Residents: Your personal data is stored and processed within the European Union using EU-based servers to ensure GDPR compliance.

Information You Provide

  • Contact Information: Name, email address, phone number, company name (via Cal.com booking)
  • Business Information: Company details, role, business challenges
  • Communication Content: Information shared during calls and emails

Information Automatically Collected

  • Device Data: IP address, browser type, operating system, device type
  • Usage Data: Pages visited, time spent, referral source (via Google Analytics with IP anonymization)
  • Cookies: Essential, analytics, and marketing cookies (with your consent)

4. Legal Basis for Processing (GDPR)

We process personal data under these legal bases:

  • Legitimate Interest: To respond to inquiries, provide services, and improve our offerings
  • Consent: For marketing communications and non-essential cookies
  • Contract: When preparing or performing client engagements
  • Legal Obligation: When required by law

5. How We Use Your Information

  • Schedule and conduct consultations
  • Provide information about our SHAPE™ methodology and services
  • Send relevant AI transformation insights (with consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and ensure security

6. Data Sharing

We share data only with:

  • Service Providers: Cal.com (scheduling), Google Analytics (website analytics), email service providers - all under Data Processing Agreements per GDPR Article 28
  • Legal Authorities: When required by law
  • Professional Advisors: Under strict confidentiality
  • With Your Consent: For any other purposes

We never sell your personal data.

7. International Data Transfers

EU Data Storage: The data of EU residents is stored within the European Union using EU-based infrastructure.

Limited US Processing: As a US company, certain processing may occur in the United States (email notifications, video calls). When EU data is accessed from the US, we ensure:

  • Standard Contractual Clauses with service providers
  • Technical and organizational security measures
  • Data minimization principles

8. Cookies

We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics (with IP anonymization)
  • Marketing Cookies: To measure campaign effectiveness

You can manage cookies through your browser settings or our cookie banner. Refusing cookies may limit functionality.

9. Data Retention

  • Contact Information: 3 years from last interaction
  • Analytics Data: 26 months
  • Marketing Lists: Until consent is withdrawn
  • Client Records: 7 years (legal/tax requirements)

10. Your Rights (GDPR)

EU residents have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with your supervisory authority

Contact [email protected] to exercise these rights. We respond within 30 days.

11. Data Security

We implement appropriate measures including:

  • Encryption in transit and at rest
  • Access controls
  • Regular security assessments
  • Confidentiality agreements
  • Incident response procedures

12. Children's Privacy

Our services are not directed to anyone under 18. We don't knowingly collect data from children.

13. California Privacy Rights

California residents have additional rights under CCPA. Contact us for details.

14. Marketing Communications

Opt-out anytime by:

15. Third-Party Links

We're not responsible for the privacy practices of third-party websites.

16. Changes to This Policy

We'll notify you of material changes via website notice or email.

17. Contact Us

Privacy Inquiries:

C² Insights LLC

c/o Oilchat LLC

3139 W Holcombe Blvd #A1

Houston Texas, 77025

USA

[email protected]

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Privacy Policy